Welcome bonus:
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These Terms and Conditions ("Terms") govern your use of TCL99 Casino, including all services and products offered through the website or mobile application (collectively referred to as "Services").
Purpose of the Terms: The purpose of these Terms is to provide a clear understanding between you (the "User" or "you") and us (TCL99 Casino) regarding your rights and obligations when using our Services.
Acceptance of Terms: By accessing, browsing, registering for, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, please leave the website immediately.
Age and Legal Restrictions: You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. You must also comply with all applicable laws and regulations regarding online gambling.
Eligibility: To register for an account, you must provide accurate and complete information as requested during the registration process. You must also agree to these Terms and confirm that you are at least 18 years old (or the age of majority in your jurisdiction).
KYC and Verification Requirements: You may be required to verify your identity and address through various means, including but not limited to: government-issued identification documents, utility bills, or bank statements. We reserve the right to request additional documentation as necessary.
Responsibility for Account Security: You are solely responsible for maintaining the confidentiality of your account login credentials (username, password, etc.). You agree to notify us immediately if you suspect any unauthorized access to your account.
Accepted Payment Methods: We accept various payment methods as specified on our website or mobile application. We reserve the right to add or remove payment methods at any time.
Minimum and Maximum Limits: There may be minimum and maximum deposit/withdrawal limits for your account, which can be viewed in your account dashboard. You agree not to attempt to circumvent these limits.
Processing Times and Fees: Deposits are typically processed immediately; however, processing times may vary depending on the payment method used. Withdrawals will be processed within 24-48 hours of receiving a request. We reserve the right to charge fees for certain services or transactions.
Anti-Money Laundering Policy: We are committed to preventing money laundering and adhere to all applicable laws and regulations regarding anti-money laundering (AML). You agree not to use our Services for any illicit purposes, including but not limited to: money laundering, terrorist financing, or other unlawful activities.
How Bonuses Are Credited: Bonuses will be credited to your account as specified on the promotional terms. Please read and understand the bonus terms before accepting a promotion.
Wagering Requirements: All bonuses and free spins must be wagered at least 35 times (or as specified in the promotion) within 30 days of receiving them, unless otherwise stated. Failure to meet these requirements may result in bonus cancellation or forfeiture.
Expiry and Abuse Clauses: We reserve the right to cancel or amend any promotion or bonus offer if we suspect abuse or exploitation by you. If your account is suspected of abusing promotional offers, we may close it without prior notice.
RNG Usage: Our Services use Random Number Generators (RNGs) to ensure fair and random outcomes in all games.
Game Malfunctions: In the event of a game malfunction, please contact our support team immediately. We will investigate and resolve any issues promptly.
Limits on Play and Responsible Gaming Tools:We offer various responsible gaming tools, such as deposit limits and self-exclusion options, to help you maintain control over your gaming habits.
Self-Exclusion Options: You may opt-out of using our Services for a specified period (up to 6 months) by contacting our support team. This will block access to your account during this time.
Deposit, Wager, and Session Limits: We encourage you to set limits on your deposits, wagers, and gaming sessions to maintain responsible gaming habits.
Help and Support Links: We provide links to reputable organizations that offer help and support for problem gamblers.
Bonus Abuse: You agree not to use or attempt to use any promotional offers in a manner that is unfair, abusive, or contrary to the spirit of our Services.
Fraud, Collusion, or Manipulation: You agree not to engage in any fraudulent activities, including but not limited to: using bots, automated systems, or colluding with other players to manipulate game outcomes.
Use of Bots or Automated Systems: You agree not to use any software, tool, or device designed to automate gameplay or replicate the actions of a human player.
Voluntary Account Closure: You may request closure of your account at any time by contacting our support team. Please note that this will result in forfeiting all remaining balance (if applicable) and termination of any ongoing promotions or bonuses.
Breach of Terms:We reserve the right to suspend or close your account without prior notice if we suspect a breach of these Terms, including but not limited to: bonus abuse, fraud, collusion, or manipulation.
Inactivity and Dormant Accounts: If your account remains inactive for an extended period (as determined by us), we may close it without prior notice. You agree that any remaining balance will be forfeited in such cases.
Information Collected: We collect personal data to provide Services, improve user experience, and prevent fraudulent activities. We comply with all applicable laws regarding data protection and privacy.
Use and Storage of Personal Data: Your personal data will only be used for the purposes outlined in our Privacy Policy. We reserve the right to share your information with third parties if required by law or as necessary for providing Services.
GDPR Compliance (if applicable): We comply with the General Data Protection Regulation (GDPR) if applicable. Please refer to our Privacy Policy for more details.
Losses: You acknowledge that there are risks associated with online gaming, including but not limited to: losses and financial exposure. You agree to use our Services at your own risk and hold us harmless for any losses incurred.
System Errors: We cannot guarantee the accuracy or reliability of our Systems, including but not limited to: software, servers, or networks. We are not responsible for any errors, omissions, or inaccuracies resulting from system malfunctions.
Third-Party Links: Our website may contain links to third-party websites or services that we do not endorse or control. You agree to use these links at your own risk and hold us harmless for any issues arising from their use.
Right to Modify the Terms: We reserve the right to modify, update, or amend these Terms at any time without prior notice.
Notification of Changes: Changes will be effective immediately upon posting on our website. You agree to regularly review these Terms for updates and modifications.
